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  1. Q8 smiles
  2. Customer Service

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Customer Service

  • I forgot to scan my card with my last top-up/shop purchase.
  • Can I use the Q8 smiles app on any type of smartphone?
  • I did not receive any Smiles after my transaction (top-up or purchase) at QHow and where do I report this?
  • I have applied for my Q8 smiles card but I haven’t received it yet.
  • I have found someone else’s Q8 smiles card. What should I do with it?
  • I’ve lost my Q8 smiles card. What now?
  • My app doesn’t work anymore. What now?

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