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Take a look here- you might find the answer to your question. Not found an answer? Don't hesitate to contact us using the contact form or number 🇧🇪 0800/11 323 - 🇱🇺 8002 7667

  1. Q8 smiles
  2. Collecting Smiles

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Collecting Smiles

  • Are all Q8 smiles actions or promos valid in all Q8 petrol stations?
  • Can I also save Smiles as a Fleet customer?
  • Can I also save Smiles with my Q8 Liberty card?
  • Can I also use my Q8 smiles card at IDS petrol stations?
  • Can I save extra Smiles on top of the Smiles I receive as standard?
  • Can I save Smiles immediately with my Q8 smiles card or app?
  • Can I save Smiles in all Q8 petrol stations?
  • Can I save Smiles outside of Belgium and Luxembourg?
  • Do I really get a Smile for every single euro I spend?
  • How can I start saving Smiles and benefit from all the advantages?
  • I used a promo with extra Smiles with a purchase or top-up but didn’t receive it. What now?
  • I used a promo with extra Smiles with a purchase or top-up but didn’t receive it. What now?
  • I want to exchange my promo voucher but I can’t find it in the app. What now?
  • Where, when and how can I save Smiles?

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