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Take a look here- you might find the answer to your question. Not found an answer? Don't hesitate to contact us using the contact form or number 🇧🇪 0800/11 323 - 🇱🇺 8002 7667

  1. Q8 smiles
  2. My personal data and smiles profile

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My personal data and smiles profile

  • Are there any conditions to saving Smiles?
  • Can I register without an email address?
  • How can I save Q8 smiles?
  • How do I activate my account?
  • How do I change my email address?
  • I did not receive a confirmation email to activate my account. What do I do now?
  • I did not receive a link to reset my password. What now?
  • I prefer not to receive any emails from Q8 smiles. How do I unsubscribe?
  • I tried to register but I received a notification that my email address is already in use.
  • I want to delete my Q8 smiles account. What should I do?
  • I’m unable to register via Facebook or Google. What do I do now?
  • I’ve bought a new smartphone. Can I keep using the Q8 smiles app?
  • I’ve forgotten my password. How do I reset it?
  • My smartphone got lost/stolen. What about the Q8 smiles app?
  • What if my partner and I use the same email address?
  • Where do I find the privacy statement for Q8 smiles?
  • Where do I find your General Terms and Conditions?

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