I am at a Q8 station, but I can't select a service station. What should I do? Premium Plus August 06, 2020 13:51 Make sure that your location service is enabled on your smartphone and the Q8 Smiles app. Sometimes it may take a while for your location service to pinpoint your exact location. Related articles Can I use my smartphone at the pump? What price will I be charged for refuelling when I use the app? How can I tell that I have activated the pump? Can I also use mobile refuelling at other service stations? I have installed the Payconiq by Bancontact app, but I still cannot pay for my refuelling session. What should I do now? Comments 0 comments Please sign in to leave a comment.