I can’t find my pump number in the app. Can I still refuel? Premium Plus August 06, 2020 13:51 You can only refuel at the pumps you can select in the app and at which your product is available. Otherwise, the pump cannot be released for refuelling. Related articles How does mobile refuelling work exactly? I selected the wrong pump and now someone else has refuelled with my money. What should I do now? Can I stop refuelling midway through? Do I need to change the settings of my mobile banking app to be able to refuel with the Q8 Smiles app? Does mobile refuelling also work abroad? Comments 0 comments Please sign in to leave a comment.