Try the classic trick first: delete the app from your mobile, then reinstall it. Still nothing? Then contact our Q8 smiles customer service via the contact form in the app or on our website (Belgium or Luxembourg), or call our toll-free number 0800 11 323 (Belgium) or 8002 7667 (Luxembourg).
Do you have a question?
Take a look here- you might find the answer to your question. Not found an answer? Don't hesitate to contact us using the contact form or number 🇧🇪 0800/11 323 - 🇱🇺 8002 7667
Questions about Q8 or Q8 Liberty
We gladly refer you to our Q8 website