Oops! That can happen, of course. Contact us within 48 hours of your transaction so we can add your Smiles to your account. Make sure you can present a receipt or any other proof of purchase so we can award you the Smiles to which you are entitled. By the way, did you know you can also save Smiles via the Q8 smiles app? Download it from the App Store or on Google Play.
Do you have a question?
Take a look here- you might find the answer to your question. Not found an answer? Don't hesitate to contact us using the contact form or number 🇧🇪 0800/11 323 - 🇱🇺 8002 7667
Questions about Q8 or Q8 Liberty
We gladly refer you to our Q8 website